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Change Makers, build your resilience, effectiveness and joy!

Joy@Work #8

– Change Maker you!

By Vanda North


For the better part of a year I have been sharing ways to increase your joy at work, I do hope that you are experiencing an increase in your joy quotient. As I look back over the topics that have been covered, there is a central theme of managing change, supported by how the small things can make a big positive difference. So, for this final chapter, I will continue with the change focus as it is so very important.

Making a choice to develop the skills and qualities to become a ‘Change Maker’ can set you ahead for work and life in general. Do you feel that you are a Change Maker? I know that you are already one and what follows will allow you to appreciate yourself and thrive in any situation. There is a full profile you may take called The Change Maker Profile, available here: (https://www.thechangemakergroup.com/thechangemakerprofile which will provide you with an in-depth assessment, what follows here is an introduction. There are five roles to change making and they are:

   Game Changer           Strategist               PlayMaker           Implementer               Polisher

Game Changer

– who composes the original music, new arrangements and new ideas

The Strategist

– who conceives and controls the whole show, concerts to contracts

The PlayMaker

–  who coordinates who is in the orchestra and conducts the music

The Implementer

– who causes the actual instruments to be played to make the music!

The Polisher

– who completes and refines all the details for a quality performance.

Which are you? You may be a combination of two of three, but there will be one role that will attract you most. The important point here is that ALL of them are crucial for change to happen. No one role will make change happen: it is like an un-round wheel, very bumpy and inefficient.

There are three aspects to developing your Change Maker roles, they are:

  • Conviction
  • Confidence and
  • Commitment


This is your belief, certainty, faith, position, passion, sentiment or persuasion.
It is a strong feeling that you are able to achieve or attain a specific goal.
You can see it in your mind’s eye – you can almost smell and taste it.
It is the filter through which you see all your life, the opportunities, the focus, your raison d’etre. Your convictions will shape what you do, how you do it and why those around you respond as they do.

Have you thought about those things that you are convinced about?
It may well be that, rather like the relationship of the fish and water, it is so all about you that you haven’t given them much conscious attention.

A friend, partner or relation may be a help here. Ask them to note when you have particularly strong views about something. What gets you shouting to the TV?! What groups / hobbies / avocations really get you stirred up?

Conviction is a robust energy, it can make you feel ‘alive’ and if you are consciously aware of it and work / play with your convictions, you are unstoppable.


Next is your confidence or self-esteem level, how would you rate yourself?
I am not talking about a braggadocios, bombarding personality (which like bullying is often trying to cover a very low self-concept) but that quiet, strong, self-assured feeling of, ‘I can’,
‘I am able’ or at least, ‘I will find a way’.

How to develop that? There are two main ways, best to do both at once! One is from the outside in – how do you look? Being neat, looking ‘cared for’, shoes clean, hair trim, all show that you have taken some trouble over your appearance. How do you move, walk and hold yourself? All these can help you to feel more confident on the inside.

The other is from the inside out – and that is more incremental. In the Mind Chi Basic 8-minute routine (www.MindChi.com) step number 4 is to take one minute to go over all your successes, big and small from the past 24 hours. Done every day you build up your success bank, you become more aware and realise all those things you can do and even do well!


As David Lloyd George says ‘You can’t cross a chasm in two small jumps’!
Don’t make the decision to commit lightly, mull it for a while and then one day it will feel right, and you will commit. When you do it is often almost a relief – you have decided – you know where you want to end up. Even if you feel a bit scared, that too is a good motivator. However, if you really think ‘Oh nooooo!’ then return to the mull stage.

When you have committed, then tell people, they will ask you how you are progressing and even more, may make connections, introductions and share ideas to help you achieve your goal. People generally admire and respect a commitment. A great quote, sometimes accredited to Goethe, about commitment is: Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative and creation, there is one elementary truth the ignorance of which kills countless ideas and splendid plans: that the moment one commits oneself, then providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one’s favour all manner of unforeseen incidents, meetings and material assistance which no man could have dreamed would have come his way. Whatever you can do or dream you can, begin it. Boldness has genius, power and magic in it. Begin it now.

 Bespoke resilience strategies for the five Change Maker roles:

Blending the 8-steps of the Mind Chi Basic routine with the five roles of the Change Maker you will see below examples of things that often happen in the work place can either be a resilience booster or sucker. What is your environment like? What can you do to make sure that you have more resilience boosters in your day than suckers? How can you support your team members, how can they support you?

One of the great tenants of Joy@Work, is that frequently a small action will make a very positive outcome for yourself and for those around you. Very worthwhile I hope you feel. I wish you much Joy@Work, home and in life.

Vanda North, The Resilient Warrior

Call ADOCTA – I’m changing!

New Year, new hope, new dreams, new expectations, new possibilities, maybe THIS year….

What if I said I can provide you with a formula which can guarantee your success, would you be interested?

But before I do, let’s look at change. Change sometimes happens fast, usually circumstances around you have caused things to look very different – suddenly. You might win the lottery, or be involved in an accident and unexpectedly everything is changed. More likely it is the slow, slow, quick, quick, slow way. Sometimes you really do not notice it happening, except when you look back over a year and suddenly see the difference. Sometimes it speeds up and you are more aware of the pressures.

Sometimes you are the initiator of change, but probably you are mostly the recipient of change being done to you. All these factors make a difference as to how you feel about the change that is occurring.  The important point is that regardless, you still do have control, control over you and how you respond, and that can make it feel very different.

At The Change Maker Group we specialise in Resilience for Change, please visit.

Here is an example of my review of 2017:   

At this time of year, one activity I always do is to do a review of the past year – what happened?!
It is only a year on, yet it can be amazing how surprising it can be. This is a great time for a map as you can see the whole year on one page and it brings it all together.
You can group the information in any way that is most meaningful to you: maybe chronologically; or work, family, self, goals; or seasons of the year, any headings that work well for you.     

What is ‘plurk’?

f you are wondering what PLURK is, it is a word we made up in my office years ago, because we all enjoyed our work so much it felt like play, but we wanted it to have more gravitas, so we combined work with play and got ‘plurk’! As I have done these maps for many years now, it can be wonderful to look back over the years like an all-time-at-once glance!

I also compare what I have achieved with my original goals map and mark it up to show where I am pleased and where I fell short. Then consider if it is important to focus more on that for the coming year, or has it dropped off in importance. Here is my 2017 marked up! 

The outcome of the year

Having looked backwards, the next is to plan forwards, and here is what will be important for me in 2018:

Looking backwards to go forwards

Time to call in ADOCTA!

Which all builds up to how do you achieve what you want to? How do you change in those areas that are meaningful and often very difficult? And here is the prescription: ADOCTA – an acronym standing for Actions; Do; Observe; Consider; Tweak and Actions, all in the direction of your overall goal.    


Which all builds up to how do you achieve what you want to? How do you change in those areas that are meaningful and often very difficult? And here is the prescription: ADOCTA – an acronym standing for Actions; Do; Observe; Consider; Tweak and Actions, all in the direction of your overall goal.        

How does this look in action?

  1. What is your goal?

    Please state your goal as the desired outcome, for example ‘I choose to attain and maintain my perfect weight of xxxx’ rather than ‘I don’t want to be fat’.
    Another important point is that it must be measurable – what by when, e.g. 114lbs by June 17th, 2018. Further, select the powerful action verb, such as ‘I choose…’. If you use ‘I wish…’, or ‘I will…’ you are not claiming the action as yours, now.
  2. Your first Action

You know your goal and yourself, so what is an action that you need to take?
Look at your current reality, where are you now? Decide on one small, or large step and how you will prepare to make it happen.

  1. Now to Do it!

    Your first step, take it! Do it!
  2. You need to Observe

    What actually happened? You walked into the office and they had a large box of wonderful sweets, which you had decided you would NOT eat… is that what happened?
    Replay the mental video, what did you think? What did you do? Was it as you intended?
  3. Next is to Consider those actions

If you were able to stay away from the chocolates, look at what you did that enabled you to do that. If you weren’t, do not be tough on yourself, just look at where you need to shore up the banks to help it be easier for you next time. Every time assess, did this take you closer to your desired goal? If the answer is yes! Then continue in that direction, if no! Then what do you need to amend?

  1. The Tweak step

    Which leads to the next step, the Tweak. These steps are all small and interlaced, this makes them easier for you to do as you now think about how might you Tweak your actions for the next day. Do make this as much fun as you can, maybe your co-workers could start honking if they see you standing by the chocolate box, or they could hide them from you, or you can have carrot sticks at the ready as a substitute!
  2. And ready for Action again

You are ready to take the next action and move towards your ultimate goal. This is called an ‘iterative loop’, meaning that you keep repeating these steps until you get to the Consider step, and you feel that you have Completed your goal and can now CELEBRATE!!  Sometimes your life may have changed, and you may Consider that you need to amend or change your goal. However, if the goal is still valid and desired by you, then keep repeating this ADOCTA prescription and you are guaranteed success!

There you are!! The recipe for guaranteed success, the way you may be sure that you can make the changes that you want or need to make. The good part is that when you have this formula it is so easy to keep focused, it stops you from negatively judging yourself and allows you to almost dispassionately observe the next step to take. Remember, the journey of 100 miles starts with a single step. Good fortunes and please let me know if your successes.

The Resilient Woman Warrior

Vanda North

DK Capture Photography in Poole Bournemouth